Reset and recovery
Symptoms
Section titled “Symptoms”A repeated local configuration issue remains after targeted checks, and you are considering Reset app data or the development-only full installation reset.
Likely causes
Section titled “Likely causes”The problem may be stale settings, templates, provider fields, or database records. It may also be a bundle, permission, model-source, or platform problem that a reset cannot solve.
Fast checks
Section titled “Fast checks”Read the relevant targeted guide, keep the original recording, verify model and permission state, and identify whether the issue remains with a safe new session.
Resolution
Section titled “Resolution”Use Delete all meetings only after you accept deletion of all meeting records, indexes, custom templates, managed vault audio, and application-owned workspaces. Factory reset additionally clears privacy policy, Keychain secrets, and local models. Reconfigure and test from a clean state only when this loss is acceptable.
Data-loss warning
Section titled “Data-loss warning”Neither action removes imported source files, user-selected exports, or remote-provider copies. There is no undo operation.
Information to collect for support
Section titled “Information to collect for support”Before resetting, record the exact issue, version, provider, model, permission state, and what data you will lose. After resetting, record which first action reproduces the failure.