Data retention and deletion
Managed-audio retention
Section titled “Managed-audio retention”By default, Synthezia deletes managed encrypted recording audio after a transcription has completed and its structured transcript is durably saved. This is a backend-owned decision: the application verifies the completed transcription before removing audio. In Privacy & Data, you can instead choose encrypted-audio deletion after 1, 7, or 30 days, or keep it until manual deletion.
You can also choose complete meeting-data retention after 30 days, 90 days, or 1 year, or keep meetings until manual deletion. Meeting retention deletes only inactive sessions and uses the same complete deletion path as the manual session action. It removes the meeting record, transcript, summary, indexes, encrypted audio, and meeting workspaces together.
What each action removes
Section titled “What each action removes”| Action | Removes | Does not remove |
|---|---|---|
| Delete one session | The session’s encrypted database records, transcript, summary, derived indexes, managed vault audio, and session workspaces. | The original imported source file and any export destination you chose. |
| Clear a summary | The persisted summary and its session-level summary embedding. | The transcript, session row, managed audio, and any external-provider copy. |
| Delete all meetings | Sessions, indexes, managed vault audio, and session workspaces. | Keychain secrets, privacy policy, custom templates, downloaded models, original import files, and user-selected exports. |
| Factory reset | The SQLCipher database and sidecars, meeting data, vault, temporary storage, privacy policy, custom templates, Keychain secrets, downloaded models, and local Ollama runtime state. It then creates a new database and new root key material. | Imported source files and files exported to a destination you chose. |
| Delete a model in Model Manager | The selected local Whisper model or local Ollama model when the operation succeeds. | Sessions, summaries, settings, audio, and any external-provider data. |
Remote retention
Section titled “Remote retention”An external provider can retain the text and context it received under its own policies. Local deletion and factory reset do not contact that provider or prove remote deletion.
Before using a deletion action
Section titled “Before using a deletion action”- Export only files you intend to keep; Synthezia cannot undo a completed local deletion.
- Delete exports separately from the destination where you saved them.
- Verify that any imported source files outside Synthezia’s managed vault are handled under your own retention process.